At DealsBurst, we want you to shop with confidence. If your order is not right, our support team is here to help with returns, refunds, and order-related concerns.
30-Day Return Window
You may request a return within 30 days after receiving your order.
Items Must Be Eligible
Returned items must be unused, undamaged, and in original packaging.
Refund to Original Payment
Approved refunds are issued back to your original payment method.
1. Return Eligibility
We accept return requests within 30 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Return requirements:
- The item must be unused and undamaged.
- The item must include original packaging, accessories, and manuals where applicable.
- Proof of purchase, such as an order number or receipt, may be required.
2. Non-Returnable Items
Some items may not be eligible for return due to hygiene, safety, or final-sale conditions. These may include:
- Used or damaged items caused by customer handling.
- Personal care or hygiene products that have been opened or used.
- Final sale, clearance, or promotional items marked as non-returnable.
- Items returned without original packaging or missing accessories.
3. How to Start a Return
To request a return, please contact our support team before sending any item back. Returns sent without prior approval may not be accepted.
Contact Us
Send your order number and reason for return.
Get Instructions
We will review your request and provide return instructions.
Ship It Back
Send the item back according to the instructions provided.
4. Refund Processing
Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be processed to your original payment method.
Please allow several business days for the refund to appear on your bank, card, or payment account. Processing times may vary depending on your payment provider.
5. Damaged, Defective, or Wrong Items
If your item arrives damaged, defective, or different from what you ordered, please contact us as soon as possible. Include your order number and clear photos or videos showing the issue so we can review it quickly.
6. Return Shipping Costs
Return shipping costs may be the customer’s responsibility unless the return is caused by our error, such as receiving a wrong, damaged, or defective item.
Original shipping fees, if any, may not be refundable unless required by applicable law or unless the return is due to our mistake.
7. Exchanges
If you need a replacement or exchange, please contact us first. Availability may depend on current stock. In some cases, we may recommend returning the item for a refund and placing a new order.
8. Contact Us
For return, refund, or order support, please contact us through our website contact page or customer support email.
DealsBurst Customer Support
Please include your order number, email address, and reason for return when contacting us.
Need help with your order?
Our support team is ready to help with returns, refunds, tracking, and product questions.